Shipping & Refunds

Shipping Table

Refund Form

It goes without saying that returns are free of charge wherever possible.

    § Right of Withdrawal

    Cancellation policy and cancellation form for consumers

     

    "Consumer" in the sense of this cancellation policy is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.

    Right of withdrawal

    You have the right to revoke this contract within 14 days without giving any reason.

    The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

    To exercise your right of withdrawal, you must inform us (Second Future, Rohr & Schäning GbR, e-mail address: info@secondfuture.de, telephone number: 040 28003881) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. For this purpose, you may use the enclosed sample withdrawal form, which is, however, not mandatory.

    To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

    Consequences of the revocation

    If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

    We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

    You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

    You shall bear the direct costs of returning the goods.

    You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

    Sample Cancellation Form

    (If you want to cancel the contract, please use the above return form on this website or fill out this standard form and send it back).

    To

    Second Future, Rohr & Schäning GbR, E-Mail-Adress: info@secondfuture.de

    Herewith I/we (*) revoke the contract concluded by me/us (*) for the

    purchase of the following goods (*)/provision of the following service (*)

    ______________________________________________________

    ______________________________________________________

    Ordered on (*) ____________ / received on (*) _________________

    _______________________________________________________

    Name of the consumer

    _______________________________________________________

    Adress of the consumer

    _______________________________________________________

    Signature of the consumer (only in case of paper communication)

    _________________________

    Date